Step 1: Needs Analysis
Each project begins with a thorough analysis of your needs.
Our specialists carry out an initial audit. We analyse the results of this audit together with you to further define your needs in terms of Hygiene and Cleanliness Systems. This process is performed very carefully, and not limited to a single visit. Based on our experience, we know that only a joint adoption of appropriate assumptions and definition of requirements can be vital to your success.
Step 2: Selection of the optimum technology
Based on the data analysis obtained during the audit, and after recognizing your preferences, we always offer you at least two alternatives. We suggest that each solution proposition that interests you is verified during tests. This approach will allow us to better tailor our proposal to your needs.
Step 3: Preparation of documentation
After making the final selection of solution, we start the documentation design stage for your Hygiene and Cleanliness System. With many years of experience in numerous industries, we guarantee smooth conduct of the documentation process, and that in its wake you will receive a complete, transparent, and easy-to-use set of documents, through which all information about hygiene processes is easily accessible.
Step 4: Implementation and training
Proper implementation of the solutions we have agreed with you is crucial for us and will ensure the correct functioning of your Hygiene and Cleanliness System. Therefore, we attach great importance to educating your personnel in the proper functioning of the entire system and its individual elements. At your request, we can extend the training programme to cover issues not directly related to your System so that the level of knowledge of those responsible for maintenance of hygiene is constantly raised.
Step 5: Delivery Schedule
We understand how important constant availability of hygienic materials, cleaning agents and disinfectants is. Therefore, we propose the creation of delivery schedules which will allow you to optimize your inventory and make procurement planning easier. With our extensive logistics structure based in the National Logistics Centre, local warehouses and a network of our partners nationwide, we guarantee constant availability of our products.
Step 6: Technical Support
Regardless of the size and sophistication of your System, for it to function properly constant technical support is essential. Ongoing maintenance of equipment to maintain cleanliness and hygiene, calibration, adjustments, repairs, maintenance – all these are the daily work of our Service Advisers. In the case of intensive use of cleaning machines, for instance, we offer even faster access to service, and individual service packages, so that you can avoid interruptions caused by accidents.
Step 7: Validation and planning
The validation process for the solutions implemented is in our view essential to ensure that the Hygiene and Cleanliness System is always up to date and meets your needs. We realize that the processes in your organization are subject to constant change. Through regular validation of the Cleanliness and Hygiene System, adapting it to your changing needs becomes even easier. The result of the validation is to modify or redefine your needs.